Showing posts with label hp printer offline. Show all posts
Showing posts with label hp printer offline. Show all posts

Friday, September 20, 2019

How to find WPS Pin on HP printer | 1-877-353-6650 | HP Printer Setup

How to find WPS pin on HP printer | Simple guide to find the WPS Pin of Hp Printer


While connecting the Hp printer through a Wireless network, users are sometimes asked to enter the WPS Pin.Many of such users don't have any idea on where and how to find the WPS pin on HP printer. If you are such a user, trying to connect your printer through WPS pin, but can't find it anywhere, don't search any further. 

WPS is a short form of WIFI Protected Setup, which is the latest feature to connect the printer over a Wireless network. Pin Protected setup adds an extra layer of security to the network over which the printer is connected. Here we are describing simple steps to get the WPS Pin for Hp printer.
  • Power on your router or access point.
  • Connect your Hp printer to a power supply and switch it on.
  • Now you have to enable the WIFI option.
  • For this press and hold the WIFI button for about four seconds.
  • Go to the control panel of your printer and select settings.
  • From the settings menu that opens, navigate to Wireless settings option.
  • You will find WPS or WIFI Protected Setup option here, select it.
  • Click on the pin setup button.
  • A list of the available network will display, find, and select your network.
  • Wait for some time as your printer will try and establish a connection to your computer through your network.
  • When the connection is established, print a configuration page, you will find WPS mentioned their.

Get the WPS Pin for Hp printer online


You can also get WPS Pin online. You have to download it. For this method to obtain the WPS Pin on hp printer, you must have the serial number of your Hp printer.
  • The serial number is most probably mentioned on the backside of the product. So look at the backside of your printer for the serial number.
  • Open the Hp printer software on a computer, and you can also find the serial number of your printer there.
  • In Hp device toolbox, click on the printer's name.
  • Click on the home tab.
  • Now open device configuration.
  • Connect the printer to the computer.
  • Here in the device configuration, you will see the serial number of your printer.
  • Note down the serial number.
  • Go to https://www.support-hp-care.com/get-WPS-pin.html page.
  • In the search box, enter the serial number you noted down.
  • Now press the download button.
  • This will get the pin for your printer and show it onscreen.
  • Once you get the pin, you can use it connect your printer to your computer via WPS.
  • To do so, go to your printer's control panel and open WPS setup via the settings menu.
  • When asked for the WPS pin, click on it.
  • On your computer open the Wireless router or access point login page.
  • When prompted for, enter the WPS Pin you have just obtained.
  • Press ok.
  • The process will complete when you have installed the drivers for the network printer.
  • For this, go to start menu and select programs.
  • Find and select Printer Setup and software option.
  • Press on the 'connect a new printer,' and you are done.

Connect Printer through WPS button without the WPS pin for hp printer

In most of the latest model of Hp printer, you can connect your printer to your computer without the use of WPS Pin.
You can do so via the WPS button. Of course, your router or the access point must support the WPS feature and have a physical WPS button on it, for this method to work.
If your router meets the criteria, then you can proceed to connect your Hp printer without the WPS Pin.
  • Switch on the WPS on your router. You have to press and hold the WPS button for upto three seconds to enable the WPS feature.
  • You will also have a physical WPS button on your printer too, but in case you don't have one, you can enable this feature via wireless settings in the control panel.
  • Open settings on the control panel of the printer.
  • Using the arrow keys, go to the Wireless settings menu.
  • Choose the WIFI Protected setup option.
  • Wait for your printer to search and display the networks available in the range.
  • From the list of the network shown on the screen, find and choose your network.
  • Your printer will connect to your chosen network.
  • If the connection succeeds, your printer is ready to accept print command over a wireless network.
Connecting the Hp printer through WPS Pin is a great way to get your documents printed over a wireless network.
Obtaining the WPS Pin for HP Printer though is somewhat a tedious process. But the way we have described the whole process, we are quite sure that you won't face any problem.
Just follow the simple steps, and you will have the WPS Pin in no time.

Thursday, September 19, 2019

HP printer assistant | 1-877-353-6650 | HP Printer Setup

HP printer assistant download for Windows & Mac

Hp printer assistant is a software tool for print management that comes with hp printer. You see, printing is a complex job without HP printer setup.

It requires a series of commands to be executed in order and many hardware to run in sync with each other to get a perfectly printed document.
Any number of things can go wrong during the printing process, and you may get an error, that is why the print job is needed to be managed carefully. That's where the Hp printer Assistant comes in.


This small piece of software comes with all the technical features necessary to manage print activity and to increase the printer's efficiency. With the printer assistant software, you can;
  • Scan and print documents and photos.
  • See the printer page usage.
  • Check the ink levels.
  • Take control of all the printing job.

How to check that Hp printer Assistant software is installed on your computer or not?


If you are already using hp printer for some time, then the chances are that the hp printer assistant is installed on your computer.
Check Hp printer assistant is installed on your computer.
  • Find your printer's icon on the desktop.
  • Double click the icon, if the hp printer assistant opens up, it means the hp printer assistant software is installed on your computer.
  • If you cannot find your printer's icon, enter the name of your printer in the search box or go to device and printer.
  • There you will see the icon of your printer.
  • If the Hp solution center window opens when you double click your printer's icon, it means your Hp printer came with the Hp solution center software and not the Hp printer assistant.
  • You have to download it.

How to download Hp printer Assistant software?


In case you don't have the hp printer Assistant software for your hp printer you have to download it.
  • Power on your printer first.
  • If the printer is connected to your computer through a USB cable, unplug it.
  • If the cable connection is needed, software installation will prompt you to do so.
  • Now open a web browser and enter https://support.hp.com/in-en/drivers to go to Hp support and download page.
  • When the 'let's identify your product' page displays, choose the printer option.
  • Now you have to enter the model name or built number of your printer.
  • In the next page, all the software available for your printer type will be displayed along with the operating system installed on your computer.
  • If you notice that the displayed operating system is not the one installed on your computer, change it to select the desired version.
  • Select the Hp printer Assistant software and click download.
  • After the download finishes, run the setup files to install the Hp printer Assistant software on your computer.

How to reconnect the Hp printer after installing the assistant software?

You need to reconnect the printer to your computer;
If you have installed the printer Assistant software for your hp printer for the first time or if you have upgraded your windows
  • Power on the printer
  • Open the Hp printer Assistant software.
  • Connect a new printer tool will open up, click on the connect a new printer option.
  • You will be prompted for the connection type, choose it, and then follow the simple on-screen instructions to complete the connection process.
  • If everything goes alright, the setup will complete, else a red X displays, meaning the connection failed.
  • You have to repeat the process.
  • Now turn off your printer.
  • Restart your computer.
  • Open the printer assistant.
  • If it opens up, then the connection is complete.

Hp printer Assistant troubleshooting

Printer assistant is not opening in a USB connected printer.
After you upgrade your version of windows, it is possible that the Assistant tool may not open in Printers connected via USB.
  • Reconnect the printer.
Sometimes reconnecting the printer troubleshoot this problem.
  • We have already described the re-connection process above.
  • Please go through the process.
  • If the printer Assistant opens up the issue is resolved, if not then proceed further.

Uninstall the Hp printer software and drivers and then install the latest Drivers

  • Disconnect the USB cable.
  • Go to control panel and then to programs and features.
  • You will see a list of installed programs.
  • Find your hp printer, right-click on it and then choose to uninstall.
  • Restart your computer.

Now install the latest drivers and software for your printer

  • Go to https://support.hp.com/in-en/drivers page and choose printer option.
  • When prompted, enter the model number of your printer.
  • List of software and drivers for your printer’s model will be displayed.
  • Download the latest drivers and then install them.
That's all for this installation and troubleshooting guide.
Hp Printer Assistant is a necessary software that you must install on your computer before connecting your HP Printer to your computer.It will help you handle and maintain all the printing job without any difficulty.

Monday, August 26, 2019

HP Printer Troubleshooting | 1-877-353-6650 | HP printer setup

Easy Ways for HP Printer Troubleshooting

HP printers are one of the most popular printers in the Information Technology sector. They have the best features that make them the first choice in the office environment all over the world. They hardly get any faults. However, if your HP printer is troubling you, we are here to help you. In this article, you will find tips for HP printer troubleshooting.
Check out the following troubleshooting steps:
  • You need to download HP Printer and Scan Doctor by visiting the HP printer website.
  • Open HP Website.
  • Click on the Diagnostic Tools tab.
  • Download HP Printer and Scan Doctor application.
  • You need to run the HPPSdr.exe file from the download folder on your computer.
  • You need to click Start and then select your printer.
  • If the HP printer is not showing in the list, select Retry.
  • You need to click on either Fix Printing or Fix Scanning.
  • You need to follow the instructions.
  • A checkmark means your printer doesn't have any errors.
  • A wrench means a problem was there and it was fixed.
  • An exclamation mark means a test failure and was skipped.
  • An X means the printer has an error. You need to follow the instructions to fix the error.
Many times, the HP Print and Scan Doctor fails to find the printer. In such scenario, you will need to follow the below-mentioned instructions:

For Wireless Network Printer

  • Restart both the printer and the computer: You need to restart the computer and the printer to clear error conditions.
  • Confirm the printer wireless connection and network name: You need to check if the blue light next to the Wireless icon is on and steady in the HP Printer. Go through the Wireless network menu to ensure the printer is connected to the correct network as your computer.
  • Keep the printer and router closer together: Keep and move the printer and the computer closer to the wireless router, to within 6 ft. Wireless signals become weaker at greater distances.
  • Manually add the printer to the network: You need to add the HP printer to the wireless network through its Wireless Setup Wizard found on the printer control panel network or wireless settings menus. Simply follow the on-screen instructions to connect the printer to the correct wireless network.
  • Restart the router: There can be an issue with the router. You need to restart the router.
  • Check the band setting of router: Many routers function in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands. Ensure the 2.4 GHz router band is switched on and broadcasting. If the router is broadcasting different network names (SSIDs) for each band, you need to connect the printer to the 2.4 GHz band name or SSID.
  • Check your firewall settings: The Windows firewall software might stop the printer from accessing the computer. You need to accept or allow any firewall messages that pop up during the printer software download and installation. You can also configure the Windows firewall to allow HP downloads and installations.
  • Check for any obstacle between the printer and the router: You need to remove any metal objects between the printer, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can prove to be an obstacle with wireless signals.
  • Check for other devices emitting radio and wireless signals: You need to move any devices that are emitting radio signals e.g. microwaves and cordless telephones, away from the printer.
  • Set the correct IP address on the printer: You need to set the correct IP for your printer. It is a bit frustrating but it can be fixed easily.

For Wired (USB) Printer

  • Restart the printer and computer: You need to restart the computer and the printer to clear error conditions.
  • Reconnect the cable: You will need to disconnect and reconnect the USB cable from the printer and the computer.
  • Try Connecting to a different USB port: You will need to connect the cable to a different USB port on the computer.
  • Try Disconnecting from a USB hub or docking station: You need to try connecting the cable directly to the computer if you are using a USB hub or docking station.
  • Try a different USB cable: You need to use a different USB cable. HP supports USB cables less than 3 m in length.
  • Try Disconnecting other USB devices: If you have multiple USB-connected devices, such as another printer, the computer may not have adequate power supplied to the USB ports to detect and work with all of them. You will need to disconnect any other USB devices that are not in use.

Windows also has a Printing Troubleshooter for HP printers.

  • Download the Printing Troubleshooter from here.
  • Install the downloaded application by opening and running it.
  • You will need to clearly watch and follow the instructions.

If your printer is causing problems only after updating or upgrading to Windows 10, do the following:

  • Open Start menu-Settings-Device-Printers & Scanners-Related Settings-Devices-Printers and Printers.
  • You need to check if the printer is in Unspecified state in the Device list.

If it is in Unspecified state, you will need to uninstall and reinstall the HP printer.

  • Open Start menu-Settings-Device-Printers & Scanners-Related Settings-Devices-Printers and Printers.
  • Select Remove under Printers & Scanners.
  • Install the HP printer by connecting it to the computer if it is USB cable
  • If it is a wireless printer, use Add a device feature.
  • Open Start menu-Settings-Device-Printers & Scanners-Related Settings-Devices-Printers and Printers.
  • Pick Add a printer or scanner.
  • Find the printer in the list and pick Add device.
  • Remember to use Windows Update to update the printer drivers.
So, you now have the knowledge of how to perform "HP printer troubleshooting". All of the above-mentioned steps are quite simple. However, you can bank on experts to carry out them if you fear about damaging your printer. The experts will have a thorough checkup of the HP printer to ascertain the real cause of the problems. They will easily identify and troubleshoot them. Schedule a meeting with them for HP printer troubleshooting.
You can contact them directly by sending them an email or calling to their helpline 1-877-353-6650.

Monday, August 19, 2019

how to install hp printer drivers for mac | 1-877-353-6650

HP Printer Drivers for MAC | Installation Guide

Printer drivers are an essential piece of software that serves as a medium of communication between your computer and the printer. Without the drivers being installed correctly on your computer, it is quite likely that your printer will not perform its task of printing correctly.
Now you may have recently moved from windows to MAC, or you may have brought your very first printer, you will have to install your HP printer drivers on MAC.
This, while not a hard thing to do but do requires specific steps executed in the right order as you may very well understand that MAC works differently than windows.
If you are facing some difficulties in installing the drivers, then read on this guide on How to install HP printer drivers on MAC.

Install HP Printer Drivers for MAC

If you are using the snow leopard version on your Apple computer, then you don't need to go through the process of installing the drivers for MAC, as this version of MAC operating system comes with built-in HP printer driver.
The drivers are also available as a software update through the apple software update, but in case you are experiencing any issues related to drivers you can update the drivers using the operating system DVD that comes with your Apple laptop.
  • Insert the MAC OS DVD in the optical drive.
  • Now connect your Printer to the computer using a USB cable.
  • Now you have to wait; your system will detect the old HP Printer queue, delete it, and then create a new queue automatically.
The newer version of MAC OS does not come with the built-in HP printer Drivers. If you are such a user and brought an HP Printer, you first have to download the drivers for your version of MAC OS and then install on your MAC computer.

Download the HP Printer Drivers for MAC

  • For downloading the latest drivers for your printer first open www.hp.com on your browser.
  • From the home page, you have to go to the support page. You will find it on the upper left side of the hp website's home page.
  • From the support page, navigate to Drivers and Software.
  • Here you will be asked to enter your product name and then your operating system.
  • Choose your MAC operating system.
  • Now you will be presented with the list of available software and drivers for your HP Printer.
  • Download the latest drivers for your printer.
  • After the download is complete, you may need to extract the files.
  • After you have extracted the files, run the software.
  • This will install the drivers to your computer.

Add HP Printer to your computer

When you have done the first step now, you have to add a printer to utilize these drivers and do the printing.
  • Connect your printer to your laptop or your computer and switch it on.
  • Click the apple icon and from the menu, choose the system preference option.
  • Now go to the Print and Scan feature.
  • It will present you with a list, search weather your printer is listed or not.
  • If you find your printer, you have to remove it.
  • Select your printer and then click on the minus sign.
  • This will delete your printer from the list.
  • Now you have to add your printer again.
  • Click on Plus sign and then choose the add printer or scanner option.
  • You will see your printer listed, select it.
  • On the next page, click on use and print using option.
  • Click on the add button.
  • After this, select the drivers you have already installed from the list.
  • Click the download and install button.
  • Wait for a few minutes, and the system will configure your printer with the drivers.
  • Close the window.
  • Restart your device and print something to test, whether your printer is working correctly.
We are almost sure that if you have followed all the steps mentioned above correctly, then you have installed the drivers on your MAC device correctly.
But in case you are facing any difficulty with HP Printer setup, then it is wise to take help from the expert. Head over to the HP support and brief them about the problem you are facing in installing the drivers they will most definitely help you out.
You can contact them directly by sending them an email or calling to their helpline 1-877-353-6650.

Printer Technical Support Toll free Number : +1-877-353-6650